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Customer Experience Email Marketing: Getting Ahead of the Consumer

Holistic Email Marketing and Liveclicker have come together to provide you with a morning of inspiration, learning, networking and breakfast on the topic of our latest report, Customer Experience Email Marketing: Getting Ahead of the Consumer. This event is free to attend for B2C brand marketers only but spaces are limited.

Customer Experience Email Marketing (CX Email Marketing) is a balanced approach to email marketing in which brands achieve their goals and objectives by helping customers achieve theirs. Learn about it from some of the industry’s finest email marketers – Kath Pay of Holistic Email & Dave Holland of Liveclicker.

When: 24th October – 9am – 12pm
Where: etc.venues Fenchurch Street, 8 Fenchurch Pl, London EC3M 4PB
Cost: FREE

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Sneak peak of the breakfast!

Join this event to:

  • Discover how Retail and Travel brands are currently faring with each CX Email Marketing pillar: Helpfulness, Personalisation & Customer-focused
  • Learn how to leverage the three pillars of CX Email Marketing & deliver more engaging and valuable emails
  • Be inspired by some great examples of emails that are delivering CX Email Marketing well


9am:  Arrive, register and enjoy a delicious & amazing breakfast (we are not exaggerating!)
10am: Revealing the Findings from the Report – Kath Pay
10.30am:RealTime Customer Email Experiences – Showcasing some fabulous Case Studies – Dave Holland
11am: Interactive Q&A
11.30: Coffee and networking
12pm: Finish

About the speakers

Kath Pay, CEO, Holistic Email Marketing
Kath Pay, founder of Holistic Email Marketing – Kath lives and breathes email marketing, with over 18 years email marketing experience, and 10 years on the UK DMA Email Marketing Council, she is regarded as an industry thought leader.
Dave Holland, Regional Director, Liveclicker
Dave Holland, Regional Director for Liveclicker – Dave Holland is the EMEA Regional Director for Liveclicker based in London UK. He’s an email expert with years of experience in online marketing, helping many of the world’s enterprise senders to deliver campaigns that drive their specific KPIs.

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