The Holistic Email Marketing Approach With Kath Pay

Email marketing works. You already know this but so do your competitors, companies from outside your industry, and nearly everyone who’ve wished for a higher return on their investment. The daily number of emails exchanged in 2022 is forecasted to be 333.2 billion – talk about a cluttered marketing channel. The only way you can differentiate yourself… keep reading →

Sky and top of modern building in blue | re-activation or re-engagement email program

A reactivation email program is not a re-engagement program

A re-engagement and reactivation email program are not the same, so don’t send everyone the same ‘We Miss You’ emails. I’m a little irritated right now. A brand sent me an email with this subject line: “Do you still want to hear from us?” I see emails like this one all the time, but this… keep reading →

What the heck is zero-party data and why should we care?

What the heck is zero-party data and why should we care?

A term originally coined by Forrester, “zero-party data” refers to the information collected directly from an individual. Whether that be from a form, quiz, competition entry, survey and more, this counts as zero-party data. Now you might be thinking, wait, hang on, isn’t that just 1st party data you’re talking about? Seemingly yes but as… keep reading →

Lapsed customers aren’t the same as unengaged subscribers

Re-activation and re-engagement are not the same so don’t send everyone the same ‘We Miss You’ emails. Reactivation vs Reengagement Email Marketing: Why They Require Different Strategies I’m a little irritated right now. A brand sent me an email with this subject line: “Do you still want to hear from us?” I see emails like… keep reading →

Unlocking the Power of A/B Testing in Email Marketing

A/B testing is an indispensable tool in email marketing that helps uncover what truly resonates with your audience. Yet, for many email marketers, navigating the maze of best practices, data interpretation, and hypotheses can seem daunting. That’s exactly what the panelists explored in the latest episode of Email & More, moderated by Adeola Sole, as… keep reading →