Real persuasion doesn’t require manipulation

Persuasion should build trust, not break it. This blog post explores how ethical persuasion relies on empathy, transparency, and behavioural science to create long-term value and engagement — without resorting to manipulative dark patterns. Discover how marketers can influence responsibly while maintaining integrity and building customer relationships based on respect.

5 ways to use advanced testing for better email results

I’m not exaggerating (much) when I say email testing is my life. Whenever I meet with a new email marketing team, one of my first questions is “What kind of email testing do you do?” That’s why I ran a poll on LinkedIn where I asked people, “What is your main goal when performing an… keep reading →

Metrics, Testing, and Building a Business Case

How can you prove the true value of your email marketing efforts to senior management? It’s a challenge many email marketers face, especially when traditional metrics like opens and clicks don’t translate easily to business outcomes like revenue. In Episode 8 of Email & More, moderator Skip Fidura led a rich discussion with industry experts… keep reading →