Holiday 2025 is shaping up to be one of the most psychologically complex shopping seasons we’ve seen in years. Shoppers are cautious. Budgets are tight. Brand trust has never mattered more. This is especially relevant for email marketers, where understanding buyer modalities can mean the difference between campaigns that feel generic and messages that truly… keep reading →
Two marketers share a mission: to give the email marketing industry the education it needs so its practitioners can enjoy the success they deserve. Marketing has changed. Email has changed. But the education supporting it hasn’t kept up. Over our combined decades in this industry, on conference stages, in company boardrooms, and at the front… keep reading →
Over-segmentation may look smart on paper, but it often sacrifices revenue for vanity metrics. Chasing opens and clicks narrows your audience and risks missing buyers. Discover why broadening your net, nurturing your full list, and rethinking what “good” email marketing looks like can unlock growth and sustainable results.
Not all winning email campaigns should be copied. This post explains why mimicry misses the mark and how strategy — not trends — leads to long-term success. Learn to ask better questions, understand the context, and build email programmes grounded in goals, not guesswork or someone else’s results.
Part 2 of “AI Has Changed the Click: Why Zero-Click Marketing Is the New Normal” In Part 1, we explored how platforms are using zero-click design to adapt to consumer behaviour and drive it. Thanks to AI, users now get what they want (answers, offers, content) without clicking a single link. Nowhere is this more… keep reading →