Marketing should guide, not pressure. This post explores ethical persuasion in marketing — how to use behavioural psychology with empathy, not manipulation, to build trust and lasting customer relationships without resorting to dark patterns or emotional blackmail.
Why hypothesis-driven testing transforms your email marketing strategy A/B testing in email marketing is everywhere. But truly strategic, insight-generating tests? They’re rare. Why? Because too often, marketers jump into testing without the one thing that turns a test from a gamble into a learning tool: a hypothesis. Without a clear hypothesis, tests become random stabs… keep reading →
A deep dive into writing prompts for generative AI to create an email campaign brief. In first part of a two-part article, Kath Pay takes a deep dive into writing prompts for a genAI-created campaign brief. In the second part, we’ll see how the LLM responded. Persuasion is at the heart of so much of… keep reading →
“Email is one of the first impressions that people will have of your company. It’s like going to a new doctor whose office plants are dead. What impression does that give?,” panel guest Evan Diaz said about email’s role as an important brand ambassador. Evan joined moderator Skip Fidura and Holistic CEO Kath Pay on 19th… keep reading →
Email doesn’t begin and end with copywriting. Design elements can help persuade customers to click and convert. Discussions on persuasion in an email message usually begin and end with copywriting. But your email design can also encourage your customers to click and convert. Think about the last time you tried to talk a friend or… keep reading →