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Category: Ecommerce

How persuasive email design can influence the ecommerce customer journey

Email doesn’t begin and end with copywriting. Design elements can help persuade customers to click and convert. Discussions on persuasion in an email message usually begin and end with copywriting. But your email design can also encourage your customers to click and convert. Think about the last time you tried to talk a friend or… keep reading →

person using ai to help them - how to use AI for better email marketing

ChatGPT beyond the hype: How to use AI models for better email marketing

Fun with ChatGPT: How to use AI models for better email marketing As with any tool, how you use it determines what you get from it The hype cycle for ChatGPT has swung into hyperdrive. We’ve gone from “What is ChatGPT?” to “ChatGPT will save marketing” to “ChatGPT will kill copywriter jobs” in less than… keep reading →

recession-proof email marketing

Recession-proof email marketing: Tips and resources to help your brand prevail

Recession-proof email marketing – when times get tough, marketing budgets get cut. At the same time, we know businesses that keep investing in email marketing during a recession end up better off when the economy improves. Email marketing can be your most effective channel thanks to its low cost and direct connection to your customers’… keep reading →

5 overlooked email automations to add to your ecommerce lifecycle email program - people with an email vector

5 overlooked email automations to add to your ecommerce lifecycle email program

Now that it’s autumn, it’s time for email advisers to send out their annual lists of the ecommerce lifecycle email programs a sensible email marketer needs to employ to maximize revenue. What’s on the list? The usual: welcome emails, abandoned-cart reminders, win-back messages. All three are helpful because they address customers at key points in… keep reading →

advanced email testing - neon letter into letterbox sign

Five ways advanced email testing can help you send better email

When done right, testing is a revenue driver for the email channel. Companies should consider it an investment, not an expense. Whenever I meet with a new email marketing team, one of my first questions is “What kind of email testing do you do?” Often, the answer is “We tried that, but it didn’t work… keep reading →

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On the blog…

  • Why We Built The Holistic Email Academy (and What It Means to Us)
  • ‘They did it, so we should too’ isn’t an email strategy
  • Why it’s time to reframe email from campaigns to conversations
  • It’s Not Your CTA — It’s the Journey to It
  • Are You a Persuasive or Manipulative Marketer?
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