Over the years I’ve discovered that many email marketers perform email marketing as their job, yet they don’t use many of the basic principles of marketing that other channels, both online and offline, use. It seems many email marketers are not actually focused on marketing at all, but instead simply emphasize creating and sending. Now… keep reading →
Humans are lazy by nature. I don’t believe that’s a surprise to many of you, but how many marketers actually use this knowledge to their advantage? Think about it. How many of us know that we have multiple options for buying certain products, yet we gravitate to the brand that provides the easiest checkout or… keep reading →
The Importance of the Customer Journey in Email Marketing What is customer journey email marketing? Is it simply sending emails (either batched or triggered), or does email marketing involve something much more than that? A few years ago, I coined the term “Holistic Email Marketing,” which I feel describes a more comprehensive approach for email… keep reading →
Over the years, marketers have been changing their tactics in response to the consumer. Nowadays, consumers are a lot savvier and are being conditioned by brands like Amazon to have certain expectations, especially in their checkout experience. So, what are we looking for when improving checkout experience? In this webinar, Kath Pay, shares tips for… keep reading →
Picture a coin with two sides. One side is your objective — wanting to sell your goods or services — and the other side is your customer wanting to buy your goods or services. You want to sell to them, and they want to buy from you. Signups to your email programme follow suit. You… keep reading →