emotion in marketing decisions

Why emotions drive marketing decisions (even when we think they don’t)

We don’t decide rationally—emotion leads the way. This post explores what neuroscience and behavioural psychology reveal about how customers really choose, and how marketers can build campaigns that speak to the heart, not just the head. Use emotional cues and ethical biases to create marketing that actually converts.

AB testing let's users vote

It all starts with a hypothesis: the missing piece in most email testing

Why hypothesis-driven testing transforms your email marketing strategy A/B testing in email marketing is everywhere. But truly strategic, insight-generating tests? They’re rare. Why? Because too often, marketers jump into testing without the one thing that turns a test from a gamble into a learning tool: a hypothesis. Without a clear hypothesis, tests become random stabs… keep reading →

zero click marketing

AI Has Changed the Click: Why Zero-Click Marketing Is the New Normal

Part 1 of a 2-Part Series on AI, Zero-Click Marketing & Email Strategy Welcome to the Zero-Click Marketing Era! Thanks to AI, the rules of digital engagement are shifting quickly. AI-powered platforms like Google, Instagram, LinkedIn, and Gmail are reshaping how users interact with content. The result? More often than not, your audience sees your… keep reading →

Interactive email design: Engage customers with purposeful creativity

Creative, purposeful touches, like interactive email designs that engage customers, make your emails stand out. With inbox fatigue at an all-time high, brands need more than static messages to capture attention. Interactive emails turn passive readers into engaged participants — whether through quizzes, carousels or gamification — creating experiences that boost engagement, conversions and brand… keep reading →