Too many email marketers still rely on campaigns to deliver their message. This article encourages a mindset shift — from campaigns to conversations — helping brands create more relevant, respectful, and responsive email programmes that align with customer journeys, not just internal calendars or marketing pressure.
Why don’t people click your emails? This post explores how trust, emotion, and fast-vs-slow thinking impact email engagement. Instead of blaming the CTA button, learn how to build the right psychological journey — one that makes clicking the next natural step, not a hard decision.
Marketing should guide, not pressure. This post explores ethical persuasion in marketing — how to use behavioural psychology with empathy, not manipulation, to build trust and lasting customer relationships without resorting to dark patterns or emotional blackmail.
We don’t decide rationally—emotion leads the way. This post explores what neuroscience and behavioural psychology reveal about how customers really choose, and how marketers can build campaigns that speak to the heart, not just the head. Use emotional cues and ethical biases to create marketing that actually converts.
Why hypothesis-driven testing transforms your email marketing strategy A/B testing in email marketing is everywhere. But truly strategic, insight-generating tests? They’re rare. Why? Because too often, marketers jump into testing without the one thing that turns a test from a gamble into a learning tool: a hypothesis. Without a clear hypothesis, tests become random stabs… keep reading →