We are email marketing consultants who focus on your customers’ journey

Just like a drop of water impacts the surface, email impacts your conversions across other channels. As a boutique email marketing consultancy, our email marketing consultants can take you to the next level of success.
SEE HOW WE CAN HELP YOU

Our Ethos

The customer, their journey and the information they provide through their actions, is at the centre of our ethos. Enabling you to benefit from email marketing strategies and email marketing programmes that achieve the 1:1 personalisation your customer's desire.

We develop data-driven email marketing strategies that are supported and enabled by technology. With our email marketing consulting services , we bring data, technology, strategy, creativity, personalisation and psychology together through our innovative approach to create effective eCRM & email marketing strategies that deliver results.

Find your email marketing consultant

How about a good read?

Kath Pay's must-read book on the titular Holistic method. Sign up to hear about second edition news too!

"Thought provoking, inspirational and a great example of how to do “helpful marketing” the right way. Highly recommended!"

this book is packed full of the sensible, practical advice that Kath is renowned for in the email marketing world.”

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GET STARTED WITH AN
EMAIL MARKETING AUDIT

Are your email marketing and eCRM programmes achieving all that they can? Could clicks and conversions be better? Wish you could have an expert review your email and eCRM programme and feedback with an in-depth analysis?

Well, you can! An email marketing audit by Holistic’s experienced email marketing consultants can highlight the strengths, and identify missed opportunities in your email marketing and eCRM programmes, so you know what is working and what can be improved.

Get started with an Audit today

The first of its kind within the realm of email marketing. A series of free online Q&A panels, consisting of brand-side and vendor-side expert panellists providing insights on all things to do with email marketing & more… Think of it like a fun and casual chat in the pub with your work colleagues!

Watch it all on-demand

See What Our Happy Clients Have to Say...

“The email strategy and flows that Holistic Email Marketing & Hagopian Ink created delivered a 2x ROI in 6 months. We were able to lift and sustain our online our sales by 5% – 10% through 3 basic, yet, strategic email executions. And even better, we are doing it through email communications that are on brand, improving the frequency of our brand touches with our consumers.”
– Jen Pike, Cannadips

“Kath gave us a very comprehensive overview of our customer journey and helped us to see our business from a completely different perspective. When you’re stuck in the detail every day, Kath’s expert opinion was extremely valuable. She pointed out “quick wins” which we could immediately implement & longer term strategies that we should be thinking of. Kath offered an outsider’s perspective with a wealth of knowledge. Would recommend to anyone serious about their CRM strategy!"
— Tor Hopkins, Kate Spade New York

“After neglecting the channel, we knew that we needed to jumpstart our email program. To ensure that we went down a good path, we looked to Holistic marketing to help guide our efforts to drive better customer engagement and more commerce. Kath and her team provided welcomed expertise to collaborate on our strategy and map out the tactics that drove results for our new email program. Since bringing them on, we’ve made great improvements with our email testing endeavors, template design and triggered workflows. If you are looking email program help, then look no further than to Kath and her team.”
— Robert Dudley, Transunion

More Testimonials

How We Can Help You

Discover

We do our homework! We take a good look at the different elements of your email marketing programme and produce an in-depth report identifying missed opportunities and recommendations.
Email Marketing Audit
Email Marketing Workshop
Email Deliverability Audit

Devise

This is where the fun starts! In order to create a unified and connected customer journey and experience a robust strategy is required. The strategy draws upon the findings from the email marketing audit.
eCRM Strategy
Email Consultancy
Personalisation Strategy
Email Testing Strategy

Develop

This is where we bring the strategy to life! Depending upon your internal resources, we're flexible and can help as little or as much as required (we're nice like that) .
Email & eCRM Implementation
Email Design & Copywriting
Marketing Automation
Ecommerce Email Solutions

We'd love to help you

Our latest must-read articles

Now is the Time to Invest in Email
In the world of digital marketing, email stands out for its unparalleled return on investment (ROI). But why, despite this, is email marketing often one of the least funded channels in an organization? What can email marketers do to secure the budget they need to elevate their programs? These were the central questions posed in… keep reading →
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Deliverability – In Readiness for Holiday Season
As the holiday season approaches, email marketers face a crucial challenge: ensuring their emails reach the inbox at the most critical time of the year. In this episode of Email & More, “Deliverability – in Readiness for Holiday Season,” the panel, featuring Kath Pay, Raymond Djikxhoorn, Udeme Ukutt, and Radek Kaczynski, shares invaluable insights on… keep reading →
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Unlocking the Power of Interactive Email Marketing
Our latest episode of Email & More: A Q&A With… delved into the exciting realm of interactive email marketing. Hosted by Skip Fidura, the panel featured Kath Pay, Jodi Ceason, and Kisha Anderson, who shared their experiences and insights on making emails more engaging and interactive. Particular thanks to Jodi for stepping in for Evan… keep reading →
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